Covid-19 Update and Protocols
Dear Valued Patients:
We hope this letter finds you and your family in good health. Our community has been through a lot over
the last two years, and all of us are looking forward to resuming our normal habits and routines. While
many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your
visits to our office. Our infection control processes are made so that when you receive care, it’s both safe
and comfortable. We want to tell you about the infection control procedures we follow in our practice to
keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA),
the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health
Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new
rulings or guidance that may be issued. We do this to make sure that our infection control procedures are
current and adhere to each agencies’ recommendations.
You may see some changes when it is time for your next appointment. We made these changes to help
protect our patients and staff. For example:
• Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.
• We ask you to please have your face mask on at all times in the dental office. The only time you will be asked to take your mask off is when you are in the dental chair for treatment.
• In an effort to limit the number of individuals in the office and the waiting room, we may ask that your companions please wait in the vehicle throughout your entire dental appointment.
• We have hand sanitizer that we will ask you to use when you enter the office and again after your dental treatment. You will find some in the reception area and other places in the office for you to use as needed.
• Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
• We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
We look forward to seeing you and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office 210-690-4500.
Thank you for being our patient. We value your trust and loyalty and will work hard everyday to continue to earn that trust and loyalty.
Elizabeth Farrimond DDS